Last updated: 3 July 2025
1. Who we are & how to contact us
Network Sheffield (“we”, “us”, “our”) operates the website https://www.networksheffield.co.uk.
For any privacy-related questions or requests, please contact us at: networkvenuesheffield@gmail.com
2. What personal data we collect
- Directly from you: name, email address, phone number, booking or ticket information, and any other information you submit via forms or communications.
- Automatically: IP address, browser type, device details, and usage data collected through cookies and analytics tools.
3. How we use your data
- To manage and process event bookings and ticket purchases.
- To respond to enquiries and provide customer support.
- To send event updates, offers, and marketing communications (if opted in).
- To improve website performance and user experience.
- To detect and prevent fraud and ensure security.
4. Sharing your data with third parties
We may share your data with trusted third-party service providers (e.g. payment processors, ticketing platforms, analytics services, hosting providers) as needed to operate our services. We do not sell your personal data. We may also disclose information where required by law or to protect our rights.
5. Cookies and tracking
We use cookies to enhance functionality, monitor traffic, and understand user behavior. You will be given the option to accept or reject non-essential cookies upon visiting our website. You may also manage cookies through your browser settings.
6. Data storage & transfers
Your personal data is stored securely within the UK or EEA. If transferred outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
7. Data retention period
We retain your data only as long as necessary. Booking and enquiry records may be retained for up to 3 years. Analytics and cookie data is typically retained for up to 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access your personal data
- Correct inaccurate or outdated data
- Request deletion of your data
- Restrict or object to certain types of processing
- Receive your data in a portable format
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact networkvenuesheffield@gmail.com.
9. Children
Our services and events are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted data to us, please contact us immediately so we can remove it.
10. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Complaints
If you are dissatisfied with how we handle your data, you can contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.